Data-R-US is well-respected Data Recovery Company in the United States

» Birmingham

Michael S. Birmingham

Drive makes CLICKING sound. Got an error message stating 'I/O hardware failure'. Tried to reboot. Got message stating that the Registry was bad. Then it did a physical memory dump. Then I tried to restart the computer and got a message about a disk read error. Also, I cannot connect it as an external drive either. No recovery attempts other than trying to connect it as an external USB drive. The drive was not opened. It has all original parts. No recovery attempts made.

Thank you very much for all of the help
Thanks,
Michael

Lance R. Birmingham

Hard Drive is not in BIOS; makes unusual ticking sound.

Appreciate your excellent work in retrieving the data!
Lance R.

James J. C. Birmingham

My computer will not boot, it doesn't even try to load windows into safe mode for automatic repair. The hard drive makes repetitive noise. There is an error message on the black screen: 'No boot device is available, press Enter to continue'.

The result is completely successful, Thank you very much.

» Huntsville

Tom H. Huntsville

Unable to boot computer

Thanks! your services are very honest, just as it is stated on your website - no gimmicks! Absolutely professional!

» Alex City in Tallapoosa County

Management Control Alexander City

Major Failure: Not powering on at all.
Recover All Data and examine important
'Documents and settings'

Hello Recovery team,
I'd like to let you know that we received the disks with the data and all files look just perfect. Congratulations on very well done job. We will spread around our recommendation about your services: high quality at very competitive price of $490!

» Phoenix

Mark C. MCIRONE Inc. Phoenix

System began to slow down & drive would squeak. We tried to clean it with air pressure. System would not allow a back-up.

Thanks

Tina L. Phoenix

The problem: Lost files and folders. Hard drive diagnostic test failed with error.

Dear Data Recovery team,
I just wanted to let you know that my cloned hard drive has arrived, been installed and is booting just as before the original disk crashed. What a wonderful job you'd performed and I am so much happy and thankful to you for that. I definitely will recommend your super services to any one in such need.

» Mesa

Lisa C. Mesa

Motor broke... Recovery attempts: Hooked drive up to another computer to try to get it to spin, but no luck.

Dear Data-R-Us.com team,
Thank you so much for recovering my data! :) Thanks again and please think about sending some of your business cards to me when my drive is eventually shipped. I'd be more than happy to give them to the Apple Store to hand out to customers when their drives break/fail. The companies they recommended to me all quoted me $2000 to retrieve my data, so your company would be very much utilized I think if more people knew about you. :)
Lisa C.

» Tempe in Maricopa County

John C. Tempe

The drive failed while in normal operation. Failed to reboot and hangs in BIOS window with message 'Primary Master Drive Fails'.
Identifies failed drive with incorrect name. Drive appears to be running normally with no strange sounds.

The cloned hard drive arrived in good condition and booted up fine! Thank
you...
Best regards,
John

» Gilbert

Matt K., Gilbert

Unable to access the drive

THANKS SO MUCH!!!

» Scottsdale

Kevin W. G. Scottsdale

Unable to boot computer

I finally got around and checked the new drive clone and I have to say it's simply amazing, after the meltdown I had when the drive crashed and now I'm lost in words. EVERYTHING! appears to be the same way as before... Unreal! Thanks for your business!!!

» Mount Vernon in Faulkner County

Zajaddi Egyptian Arabians, a horse breeding farm, Mount Vernon

Major Failure: Failed in BIOS or CMOS.
Received 'blue screen error' and followed reboot information on screen. Performed all system tests and received error message 'hard drive short test failed'; 'DST Short Test = FAIL' 'no drive detected'; error code 2000-0141.
Recover All Data and examine important
All PHOTO FILES (in 'my pictures')
All DOCUMENTS (in 'my documents')
Video files if possible

Thank you so much for acquiring my data from the broken drive.

» Los Angeles

Christopher H. Los Angeles

pretty sure it's a motor failure on the spin - has slowed down over the course of a week to completely useless. I have not tried to open it, but from listening to it, it seems pretty clear.

Thanks for your efforts...

Hernan R. Los Angeles

Drive is very NOISY; NOT visible in BIOS; failed in OS. I suspect the head block failure.

Thank you for doing such great job. I am very excited!
Hernan R.

» Los Gatos

Tiffany S. Los Gatos

Minor power surge from incorrect power supply used on portable drive. Disk powers on but will not spin. Appears to be a Bios failure will not boot but data should be intact. I only care about the getting the photos from my vacation back.

Thank you for recovering my photos, we're so much thankful to you for your professional services...

» Manhattan Beach

Jeff McC. Manhattan Beach

Drive clicks and spins and not in BIOS

Thank you for all your patience and most for your well done work and recovering all my school files...

» Sacramento

Andres M. Sacramento

Nothing occurred before failure except possible power adapter surge. I used it during the day and it failed to start up same evening. I received this message: 1720 -SMART Hard Drive detects imminent failure (Failing Attr: 01)

Thank you and have a great day :)

» San Francisco

Daniel L. Bank of America San Francisco

Drive DOESN'T SPIN; NOT visible in BIOS. Either mechanical or electrical HDD failure just stopped working one day while powered on.

Thank you. Dan

» Sun Valley

Sugar Foods Corporation Sun Valley

Drive is failed in OS and inactive on external USB port

Thanks

Sugar Foods Corporation Brian W. Sun Valley

The hard drive makes a repetitive clicking sound.

Thanks for your help in this case too. Your knowledge and expertise in the area is really impressive, you practically recover all of our drives we sent for recovery. We appreciate your business very much!

Steve L. Sun Valley

Drive is clicking

Thanks again for your great work. We'll definitely be using your company for our data recovery needs.

Sugar Foods Corporation Sun Valley

Drive DOESN'T SPIN; failed in OS

Data-R-US team as always was very helpful in recovering Sugar Foods corporation's data from broken computer's hard drives.

Sugar Foods Corporation Brian W. Sun Valley

The hard drive is making a constant loud clicking sound. All files are important, but critical data must be recovered as soon as possible, the list of folders is attached to this job order.

Thanks for your outstanding services again. Brian

» Walnut Creek

Abe Engineering Walnut Creek

Drive is NOT visible in BIOS; failed in OS. Had an error message about no writing to hard drive, then computer froze up and would not reboot. Checked drive in other computer as slave and Said that C: needed to be formatted but D was OK. The data I need is on C:

Thank you for your support in saving the data. I'm very happy with the results and the whole process overall. It was really easy on my side )))
Best Regards, Steve A.

» Woodland Hills

Charlen H. Woodland Hills

Hard drive is not spinning; tried to insert the drive to an external casing attempt to read the drive, did not work.

Thank you for recovering my data...
Charlen

»

ALFRED B. OAKLAND

The computer failed to boot. I hired a computer repair man and he determined that the hard drive was the cause of the failure.
We noticed that the drive produced no clicking but we were not sure if the drive was spinning. A drive name did appear on BIOS but it could not be accessed.
After some time of examination the drive was cold compared to other drives in the system.

Dear Sirs,
Your work is much appreciated, thanks a lot got restoring my data.
Sincerely,
Alfred

Roberto R. M. M amp N Lambretta Oakland

Quick repetitive clicks inside the hard drive; drive was removed and tested in local computer repair shop, the guy recommended Data-r-us, he told me you recover any bad drives at good price.

Very good recovery, thanks to your repair techs.

Anil J. Xoft Inc. Fremont

Hard drive in laptop PC is very CLICKING and NOISY.

Thanks much for getting my data for me. Anil

Rob S. Pro Planning Group Burbank

HARD DRIVE WAS MAKING A NOISE - SOUNDED LIKE A FAN FAILURE. NO ATTEMPTS HAVE BEEN MADE TO RECOVER FILES.

THANKS
ROB

Minh T. San Diego

I have a malfunctioning hard drive, a 320 GB of total capacity. No access or reading is possible, and it is clicking when power on. Original parts, has never opened. Recover All Data and examine important. Save all files if possible.

I reviewed the recovery results and so far I can say: all seems great! or even better. Anyway, it is much more than I expected, after going through a few data recovery places, before I, Thank God, found you, guys. You definitely were the right people for this job. Thanks a lot! I am so happy!

Sean M. Sean Murray Cinematography Burbank

Computer crashed while I was using web browser, then computer would not reboot. It hung up on an error message saying that some file in Windows was missing. Could not get restarted.
Took computer to CompUSA. They tried to save my data, but could not, I had them install new hard drive and give me the old one back.

Thanks,
Sean

BRIAN D. TEMECULA

Not powering on at all.

You have done the GREAT work, of which I really appreciate…

Patrick N. Oakland

sudden appearance of 'NTLDR missing' message on boot. No drive noise. BIOS auto detect taking 30-45 seconds to recognize drive and then incorrectly.
Dealership where computer and drive purchased attempted recovery. Reported they were never able to see the drive. They swapped the PCB with an identical model, fully functional, and moved the disk capsule (without opening it) to another identical unit with same results.

Thanks a LOT for you GREAT work...

Greg C. Rancho Cucamonga

Motor bearings seem to be failing. I can read data for a while if I keep the drive wobbling.

Thank you for successfully completing data recovery off my failed drive. Greg

William F. Hermosa Beach

Unable to access the drive; an attempt was made to recover data by Hollywood Data Recovery of Los Angeles. Based on their preliminary evaluation, they advised that clean-room technology would be required. They did not expose the drive and returned the unit.

Thanks for your services! You have done a really great job! much appreciated...

Louis S. VineYard of Harvest Walnut

Drive DOESN'T SPIN; NOT visible in BIOS; failed in OS.

Dear Sirs,
Thank you very much for providing your excellent service and recovering our data. Thanks again.
Louis

Daniel R.J. Saugus

Possible electrical issue. Hard drive is seen by bios, but is reported as failed.

I'd like to thank you for your outstanding service; I will recommend it to anyone who needs their data back!
Thank you very much,
Dan

Jens N. Berkeley

The hard drive with data was removed from IBM laptop and tested and diagnosed by technician at American Tech in Berkley. He suggested the specialized data recovery for failed hard drive service. The critical data files and folders list is attached - please follow our instructions about priority of files.

I was very pleased with your Straightforward, competent and friendly service. Anna N.

» Lakewood

David F. LuxSauna Inc. Lakewood

Just froze... disk did not react (turn). Slaving failed.

My big thanks to your recovery team. Very well done...
David

» Denver

Saint Joseph Hospital, Denver

Inaccessible Seagate hard drive is shipped to your clean room for repair and file extraction service. This is a micro-drive from a small USB device.

We have checked the retrieved files and believe there all data we have looked for.

» Durango

Daniel D. Durango

The problem symptom - unable to access the drive; no attempts to recover, the disk could not be detected on CMOS level. Drive examined by certified Mac service shop. Tech said the hard drive has mechanically failed.

Thank you for your efforts and support in retrieving this data; it's very well appreciated.

Daniel D. Durango

Drive was responding very slowly. OS X drive utilities reported Super Block missing. The alternate super block was also bad. Used Necleus software to attempt recovery. Software retrieved most files. However, all files were size 0. Shortly after this the drive starting clicking and was completely non-responsive.

Thank you for all your efforts in recovering our data...
Daniel

» Bloomfield

Matt J. Blake Equipment Co. Bloomfield

Known failure. I think the user dropped it. So it clicks with the power of death now.

Thank you

Matt J. Blake Equipment Company Bloomfield

Hard drive makes a CLICKING sound; failed in OS. Drive was sent to another recovery company who had to open the drive. However their recovery price was outrageous so we had the drive shipped back and now we are looking elsewhere.

Amazing service, fair price, it was a pleasant experience to deal with you guys.
Thank you very much,
Matt

» Hamden

Michael C. Quinnipiac University Hamden

XP downloaded & executed automatic updates the night before. In the morning, the disk would not mount. I get a Code 10 error--'this device cannot start'

Thanks for the speedy, great service. Fantastic results!
Michael

» New Haven

Chuck P. New Haven

Unable to boot computer

I would like to let you know that I got the discs with all my data and how much I am grateful for your flawless services: honest, fair, professional...

»

David M. Michael Allen Company Westport

Drive is NOT visible in BIOS. The first problem was that the drive failed to boot with a message that the NTLR was missing (or something like that). I then bought a new drive and installed a new OS on that drive (hoping to read this drive as a slave). I do not believe that any data has been written to the old drive since the drive's initial failure to boot. But now when I start the PC, whether I use a cable select or master/slave configuration for the two drives (old/failed and new), the BIOS reports a hard drive failure on this old drive, and the OS does not see the drive at all. The new drive works fine, suggesting that the problem is definitely with the drive, not the PC or controller.

Thank you, David M.

Shoemart Scott W. Norwalk

Unable to boot computer. This drive shows up in the bios however the drive is not recognized at all on boot. Also attempted to attach drive on two other computers as slave drive and it did not show up

Dear Data Recovery Team! I'd like to thank you for all of your support and efforts in recovering our data. We got the disks with our data files made another copy of it (just in case ))), we do not require you to store our data. Thanks again for your patronage. Scott W.

»

EDIX MEDIA GROUP Bear

Drive DOESN'T SPIN; NOT visible in BIOS.

I'd like to take a moment and thank you for your outstanding work in restoring our files! Thank you so very much!
Paul

» Washington

Georgetown University Washington

Drive DOESN'T SPIN. A few weeks ago I tried booting up my computer and received a blue screen saying 'unmountable boot volume.' I ran a diagnostic and Dell said it was a hard disk failure. I took it to Best Buy to get the data recovered but they couldn't get to spin. They think the drive is physically damaged. They think a clean-room procedure would be appropriate in this situation.

It's amazing, you actually did it. Bravo!
Best wishes,
Nicholas

» Jacksonville

Justin A. Jacksonville

Laptop had intermittent hard drive problems, tried to solve by software. Suspected virus, but not confirmed. Computer restart itself in the night, and when I saw it in the morning, OS not found was displayed. Tried several restart attempts, no ticking or clicking, but sometimes the drive would spin, sometimes not. Sometimes BIOS recognized, sometimes not. Power would sometimes go to it, well, you get the picture, sometimes not. I tried the drive in an exact model of another laptop, did the same thing. I tried to restore or view drive integrity using various freeware drive utilities, but as I did not have the experience in recovering, gave up fairly quickly. I'd like to get the drive cloned to a new hard drive enclosed, so it will boot.

Thank you very much for getting this completed so promptly, I never expected a reply so fast, you just made my day...

» Miami

Juan P. Miami

Not powering on at all. Computer gave me a blue screen, then after a couple of restarts, computer made a loud squeaking stopping noise. Turned it off, restarted and did it again. Took it to a local tech and said he could no recover data. He said that I will need to be taken to a clean room.

Thank you very much. It is a great pleasure to work with an honest, customer service oriented company; to do business with you guys. A+++++++

Christopher B. Data Clinic Inc. Miami

Power Failure/UPS Failure. Drive is spinning and recognized in BIOS but won't boot. Unrecognized partition found. Tried replacing Drive PCB, same problem.

Thanks for recovering our data, great services!
Chris

» Naples

Robert L. Franciscan Gardens Naples

System just would not boot; makes a loud sound.

Thanks guys for good news!!! Looks perfect...
R.L.

» Tampa

William E. Tampa

Unable to boot; non-stop clicking sound. The hard drive is part of RAID0. The data is crucial.
The company IT specialist had a look at it, the software recovery drastically failed, then he suggested data recovery, the name of your company came up as the well-recommended from our associates.

Dear Sirs,
This is to confirm that we got a new hard drive with the data onto it and everything is there in the order. Our appreciation is beyond words, as there would be no way to reconstruct the data that we thought we lost. Please feel free to add this thanks to your web.

»

Nathan R. Zenden Multimedia Coral Gables

Drive is failed in OS. Hot swap incident. Circuit board fried, possible R/W head damage. Tested with new circuit board... Tested with new Firewire Enclosure... Tested with Desktop SATA connection... All tests failed to mount drive. Probable Head damage.

Drive with recovered data received. Data Copied and Duplicated x 2. Thank You Thank You Thank You, Nathan R.

Pierre-Yves S. Boca Raton

The disk had difficulties been recognized at first - but was recognized with multiple reboot. Once rebooted, the system eventually froze. And now the disk cannot be mounted anymore.

...great, fast... perfect experience... THANKS

Dan G. Marathon

Failed RAID-0 with two Western Digital Drives in World Book II NAS case has Linux operating System. Second HDD is in working condition. The first drive is failed together with a blown controller board inside the NAS box. The NAS BOX is WD World Book II (Blue Rings). From the research I have done the drive are in Linux raid linear format. WORD DOC + Photos are critical files, and all other files are less important, but useful too.

Dear Data-R-Us.com team, thank you for excellent data retrieving result.

Brendan McC. Coral Gables

The drive was hit by a virus or hacker attack. The OS stopped booting up. The student staff attempted to recover data and accidentally erased the FAT table. When I was called in, I could not find any data in the new FAT table. An fsck has been running for a week now and has returned thousands of errors. We have decided to pay for a professional service and are looking for one that can help us with this issue.

Thank you so much for all your efforts and recovering these data...

William S. Melbourne

IT IS POSSIBLE THAT THE BOOT SECTOR WAS CORRUPTED BY AN UPDATE BEING PERFORMED TO ADOBE ACROBAT. THE COMPUTER, DELL INSPIRON 8600, WOULD NOT RESTART AFTER THE UPDATE WAS INSTALLED. THERE WAS NO PRIOR HISTORY OF HARD DISK PROBLEMS. THERE WAS NO NOISE.

Thank you for all your help, I'm deeply grateful for your services...
Bill S.

» Atlanta

Waldek K. SBS Media Consultancy Atlanta

On last Wednesday, Thursday laptop would become very slow and unresponsive from time to time and changing laptop position, angle would make it get to normal. I started Windows de-fragmentation process but it would not complete [only 40%] within 2 days. Eventually I enabled Windows file system scan and check on boot but it only completed 3 or 4 phases and stopped at 10% of 4th or 5h one after 4 hours with very loud spinning noise [I do NOT think it was squeaking or clicking]. After power down and reboot it would start loud spinning and after another reboot drive become almost silent with some detectable sounds during first minute. It has not changed since when I tried to boot it once every 24 hours.

I am so grateful that you were able to recover the data from the drive.
Thanks a lot,
Waldek K.

»

Mark J. Agentek Alpharetta

Hard drive failed to boot, makes a noise.

Thanks for salvaging my data. Your great job is appreciated very much.
Mark

Presidential Financial Corporation Tucker

Drive DOESN'T SPIN; failed in OS. I've only tried to hook it up to another PC as a slave drive to retrieve. The drive is recognized in the BIOS, but does not show up in Windows.

Thanks,
Rosanna

Rosanna Y. Presidential Financial Corporation Tucker

Drive DOESN'T SPIN; NOT visible in BIOS; failed in OS. I only attempted to connect the HDD to another PC as a slave to recover data. The PC wouldn't recognize the HDD.

Thanks for your great job.
Rosanna

» Kalaheo

National Tropical Botanical Garden Chipper W. Kalaheo

Unable to access the drive. Drive was working fine until the USB cable was accidentally removed while it was writing data to the disk. When you plug the cable in now it powers up but does not appear to have a FAT on it anymore. It asked you to format the disk. The recovery attempts include:
- Tried hooking it up via a different disk controller.
- Tried mounting using a Linux Mount command.
- Tried a raw disk dump using DD

Thank you for the data recovery operation you performed on my external hard drive. Thank you for the prompt and excellent service.

»

Beth P. Back in Action Coeur d Alene

Noises; BIOS can not see drive during boot process. Rebooted workstation, did not work..

Dear Data Recovery team,
I'd like to thank you for your outstanding services, without you that'd been a lot harder to deal with the problem I had. Thanks a lot...

» Chicago

Terrance D. Chicago

The crash occurred during the copying some data from another computer to RAID; everything froze; after rebooting nothing came up - just a clicking sound from one of RAID hard drives.

Thanks for all you did to recover our data. We deeply appreciate it and would recommend your data recovery service to anyone in need. Needless to say, we have shopped around before we decided where to get the help from and luckily found your firm and sent it to you. Not only you have the fairest prices on market but your professionalism is really off the charts. Thanks a lot again.

Illinois Institute of Technology Chicago

The drive stopped working. Attempted to reboot it, only heard clicking sound. Sent drive to Seagate Data Recovery for estimation, but it was too costly.

Thank you for all your work in recovering our files. The results are pretty amazing. The flat labor price seemed unreal at the beginning - turned out to be the most real. All complements to your tech. team and the customer service people - truly great results!

» Elmhurst

Integrity Financial Assoc. Fred N. Elmhurst

Not spinning

Thanks so much!

»

Tony P. Clinton

Drive DOESN'T SPIN

Thanks for recovering our data!

» Madison

Mark C. Rotary Lift Madison

Drive is not in BIOS; makes loud clicking noises

Thanks a lot for helping us out, and recovering our data. Thanks!!!
Mark

Rotary Lift Madison

Drive was clicking. Toshiba replaced the hard drive with the new one, but the data still is in need. MS Office files, emails, pictures etc. Cannot say where the location is, probably under profile 'mark'... Thanks

I really appreciate your work, thanks a lot... Thanks, Mark

» Cedar Rapids

Paul H. Cedar Rapids

Unable to access the drive.
It seems to be a head crash. It makes a rattling noise when shaken. It has not been opened. Best Buy techs just confirmed it didn't work before giving me a replacement (under warranty) and returning it to me for data recovery.

Thank you Data Recovery Team for your outstanding performance in recovering our data! It saved us a lot of money from not buying the studying books over, our photos, our memories that is priceless!!! May God Bless You All!!

»

Jeremy McD. Central College Pella

Drive is failed in OS

Thank you,
Jeremy McD.

Richard G. Pella

The hard drive is clicking and very noisy on start up.

...nice work! Thanks a lot for you help with my trouble...

Jeffrey P. Cambridge

Computer had a blue screen error message, then would not reboot.
-Tried to use OS restore disk (to repair), but it could not find OS or hard drive.
-A tech friend looked at it and said that it was mechanical failure (whining or humming noises).
-Took to Best Buy (for warranty) and they determined it was not software related and gave a new drive.
-Sent to another data recovery place (Nationwide Data Recovery in Miami) which could not retrieve any data (they use the wrong drive for parts first, then got the correct model number, but the parts (thermal something?) had the wrong number (he said that there were 8 different types of drives manufactured with the same model number)

Thank you so much for expediting our case! for recovering our data when the others could not help at all. Thanks again for outstanding service.
Jeff

Brian G. Marion

I remember shutting the laptop a bit hard the night before this happened, but that is about it. Next morning I turned computer on and got a 'Disk read error' along with 3 distinct clicking sounds that repeat in a very regular manner. The drive has not been opened and has the original parts. I think the bad drive was just about full, so if you don't get a full recovery, please let me know what does get recovered. Critical files located under My Documents folder. 'My Pictures' folder and sub folders are the most important, especially folder named 'Brian' in My Documents folder. IE Favorites, files and folders on Desktop are needed too.

I was very skeptical that you would be able to recover all or any of the information on my drive due to the clicking sound that it was making, but I was ecstatic to receive your email outlining the directory structure contained in my drive along with specific files still intact. Although this is an expensive lesson to learn, it's a small price to pay to recover all of my pictures and documents collected over the past several years. Thank you so much for your competent and reliable service. The detailed information you provided as a result of your investigation was more than enough to convince me that you could in fact recover the information. I will definitely recommend your service to others.

»

Ron K. Lake Charles

We had bad weather, Computer was plugged into UPS. I shut down the machine as a precaution and it never booted up again the next day. The drive is recognized correctly in the Bios, There is no clicking and the drive seems to be spinning from what I can tell. I put the drive in a working machine to try to recover data, Windows saw the drive in the device manager, but disk management won't detect it or put it online, My Computer doesn't show it either.

Thank YOU guys for your services, Ron

Venture Transport amp Logistics L.L.C. Lafayette

Drive makes CLICKING sound; data not accessible. Drive has many work projects on, that I need back. I could really use your skills, than go back to square one: recreate the files by hand.

Thank you so much for recovering my data, you cannot imagine how many hours of work you saved me, if I had to restore those files from scratch... WOW
Regards,
Ken

Lake City Webs Henderson

The laptop would not boot, Bios sees it - I tried to repair with windows disk. I can see the folders in command prompt. Took it out and hooked to a desktop with an adapter but my computer would not boot with it in there, had it set to cable select on secondary SATA port but its locking up my machine for some reason. Wondering, do you think you can get the data from this corrupted drive?

Result OK, looks good!

» Baltimore

Roy L. Baltimore

Laptop shut down while running, would not boot. Examined hard drive, and realized that it was clicking on power on. Tried to put in another computer with no luck. No other recover attempted. Bad Spindle Motor suspected.

THANK YOU SOOOO MUCH!!!!!
-Roy

Yousuf G. Baltimore

Drive started making noises. Unable to boot computer. No recovery efforts made.

The new hard drive works perfectly, so does the boot-up process. Thank you so much!

» Columbia

Stuart S. Wizard Computer Services Inc. Columbia

Attempted replacing PCB however I have not found a match. Tried 4 different PCB's. Clicking or no spin with foreign PCB's.

Thanks for dealing with our problem in such a quick manner, all data look good. Your services are highly recommended at our end.
Respectfully, Stuart

» Silver Spring

Donald M. Silver Spring

I took this drive out of my old computer and put it into a new computer I had purchased. I wanted to then transfer the data to the new hard drive. But the new computer would not read the hard drive files (it did recognize the presence of the drive, but it would not read it). So I then reinstalled the drive back into the old computer and it would not boot up, giving me an error saying 'No OS'. There was also a message about problems with the FAT. I tried to get it to boot up with various recovery disks, but it would not work. I could access the drive with DOS and do a 'dir' listing, but 'Scanreg' just caused it to crash.

Thanks for your assistance with this. Great job!
Sincerely,
Don

»

Scott L. Hampstead

Clicking HD; Software recovery at local computer shop did not give any positive results.

Dear Recovery Team!
I'd like to thank you for the help and efforts you provide to people like myself when the day is so rainy. Thank you so much you for being such experts!!!

BizTech Fusion LLC Hanover

The major symptom of failure: Unable to boot computer. Downloaded SeaTools for DOS and ran short/long/acoustic tests. Results said passed on all the test, but I still can't boot the system. A clone or image of the original drive is required and all files copy-backup, too.

Well done, good and verifiable recovery.

Ximtek Solutions Inc Olney

Drive just clicks. Was working fine, then computer blue screened. After that could no longer boot. Could not read drive with a different computer. Laptop doesn't see drive bios, just says 'check cable'. Needed to recover all data and examine important files, everything under My Documents.

Excellent recovery, we liked the way you work. Hopefully, we can work with you guys in the futute.

John C. Laytonsville

Laptop fell off table top and landed on front edge on carpeted floor. Circuit board was removed in an attempt to repair drive. Drive was not opened. Still makes same pattern clicking noise.

Thanks for all your help in my situation, it's greatly appreciated. I'm good to be back on track. John.

»

Jim L. Top Layer Networks Inc. Westboro

Drive DOESN'T SPIN; NOT visible in BIOS

Thank you for the quick turn around and amazing recovery results. Fantastic job!
Jim L.

Douglas E. Dennis

The Laptop began to boot very slowly and act funny. I did eventually get the blue screen of death. I figured it had a virus. I tried to boot it several times and it didn't bring the OS up. I replaced the drive with another one. Yesterday (two weeks after crash). I attached it to an external USB device and tried to copy the photos to my new drive, but it hung and started making 'click, click, click--beep, click, click, click--Beep' noises. I stopped trying to copy, and put the drive in a static bag for you guys. Drive was never opened. I don't know if any specific event caused this to happen. The laptop does see quite a bit of abuse.

THANKS! Doug

Jon C. Any Design Monogram Embroidery IncJon Melrose

We placed a floppy in the computer and the screen went black. Attempts to reboot the PC failed. The BIOS no longer sees the drive. We tried the drive in another PC and the drive was not recognized by BIOS either.

Thank you for recovering our data! ..is very much appreciated.
Regards,
Jon

Top Layer Networks Westboro

Unable to access the failed drive. We need you to recover for us all files and test few important ones.

Once again, thank you for all your outstanding work in recovering our data. We are very please with the results of the data recovery process and your amazing services in achieving those results.

Andres B. KoolConnect Technologies Chestnut Hill

I had the external drive in my pocket and it feel from about a distance of 2-3 feet. When I connected the external drive to my PC it did not auto-detect. When I listen to the drive it makes a light clicking noise and then just stops making the noise and then the indicator light on the drive dims as if no activity is happening.

Thank You!

Brian V. Wellesley

The hard drive is not spinning

I shopped around a lot, very carefully, and after a couple of outrageous estimates and one grim experience turned to Data-R-Us. I found Data-R-Us to be a highly professional and very competent recovery service and to top it all the work is done on a very reasonably priced tariff. I would strongly encourage anyone needing first class data recovery to look to Data-R-us first and be grateful they are there. Professor University of Ottawa (ret.)'

C.H. Provincetown

Numerous screen freeze moments; lead finally to fatal error. Tried to restart a few times; then tried to retrieve info (move to new HD with master/ slave) to no avail. HD was not opened.

Thank you very much for your excellent services, for recovering my data.
C.H.

Michael C. Top Layer Networks Westborough

The hard drive pwd is formula1.
Drive just would not startup this morning. Was tried in another laptop and did not work. Drive from other laptop put into the laptop this drive normally sits in and worked fine. Therefore problem isolated to a disc drive problem. Drive appears to make a small amount of noise, but not much - clearly seems that it is not spinning. Drive not opened. No other recovery attempts.

Many thanks for your outstanding recovery service you provided to recover our data. It was not our first time we used your company for our recovery needs and it is always A+...
Regards,
Mike C.

» Detroit

Ade M. Electrofunk Records Inc. Detroit

Drive is NOT visible in BIOS; failed in OS

Thanks for your expedited services!

»

Sidney K. Bingham Farms

HD does not spin. Tried unsuccessfully to recover data using HD enclosure.

Thank you for recovering my files...

DMC Software Inc. Grand Blanc

Below are the headings and summaries of reports on two Western Digital drives, one a 120 GB drive and one an 80 GB drive that I gave to a firm in Baltimore to see if they could recover some of the files for my daughter. This firm wants $1900/drive to recover these files. This seems a bit high as the drives do not seem to be physically damaged in that the directory structure seems to be intact and all of the files are listed as 'Good' and do not have to be 'repaired.' In addition, I only want to recover two or three folders from each of these drives, things like My Documents, My Music, and the Identities folder that contains the Outlook Express email files. I can't afford to recover the data on these drives at anything near the price that the Baltimore firm wants. What do you think? Would it be worth sending these drives to you for recovery after I retrieve them from Baltimore? These drives were damaged when I tried to plug the power cable into a DVD drive while the computer was running.

Thank you for your efforts and reliable services; great value for money too!!
All the best,
George H. B.

» Minneapolis

RJ L. Murphy Warehouse Company Minneapolis

The Toshiba hard drive was removed from the laptop and tested externally. There are few failure symptoms for your attention:
1)There is no drive in the BIOS menu screen (that appears with pressing F2 when Toshiba begins booting).
2) No spinning disk sound is coming from the HDD (the heads or spindle stuck?)

Dear Data-R-Us.com Team, thank you for recovering our data, your service, and support is much appreciated.

» St. Michael

Mike D. St. Michael

Unable to access the drive

Thanks for your amazing service

»

Joel D. Monticello

Drive started to make high pitch whine. System locked up. Reboot was slow and drive read errors occurred. Turning laptop on its side worked for a short time but before I could get any files off, the drive quit spinning.

I have received my data DVD's and would like to thank you for recovering my data!

»

David C. Picayune

HDD was dropped. Took it to BEST BUY they used a hard drive enclosure and it did not read anything.

Thanks! I am so thankful for your work! Dave

Home Repair Company Olive Branch

Not spinning.

Thank you for your dedicated work in recovering our data. We really appreciate your excellent services.

» Blue Springs

Preston S. Blue Springs

Drive failed to boot and I re-formatted the hard drive to try to use it. Did that.

We appreciate your help in restoring the original data to this new hard drive. Thank you, Preston S.

»

Dave G. Weare

Hard drive makes CLICKING sound; NOT visible in BIOS; failed in OS. At first the drive was not recognized by the system, and then I removed the drive, disconnecting it. Put it back in and then windows recognized the 'new hard drive found' that is when I heard clicking. Original parts - No software or firmware recovery attempts.

Thanks for saving my data! Sincerely, David J. G.

» Waldwick

Mary V. IBM Inc. Waldwick

HD was damaged when a liquid was spilled on the keyboard. Laptop failed to operate and when HD was swapped into a new laptop the OS was not recognized and laptop failed to boot.

Thank you for your excellent support and I'll be sure to recommend you to our customer support team in IBM. Mary V.

»

Bob s Computer Service LLC Brick

Unable to access the drive. Drive spins, head initiates once and then goes dead. Platter does spin all the time.

Thank you for your help in restoring data.

Sandford R. South Toms River

Unable to boot computer. The hard drive was evaluated by another recovery company that works for my local ESP but they said less than 50 percent was recoverable. Their fee was outrageous and I believe that a more experienced company could recover more.

Thank you.

Jon L. Rockleigh

Drive is failed in OS

Thank you much for saving our data for us!!! You succeeded where the others failed! Kudos!!!

Jon L. iZone Group Rockleigh

Drive is CLICKING; NOT visible in BIOS. I removed the drive from the laptop and put it in a USB 2.5' external enclosure. It did not work :(. Replaced drive in laptop, drive now totally dead.

I'd like to thank you for recovering my files, much appreciated. Best regards, Jon

» Brooklyn

Arma Scrap Metal Co. Inc. Dennis G. Brooklyn

Not spinning. The hard drive was replaced by Dell under service agreement. Attempt to recover data from computer store. They informed us of the need to send the drive out to a lab for recovery of information because drive was not spinning.

Sweet Deal!!! Thank you for all your help and retrieving our data. Hopefully we will work on our backups more carefully afterwards, but if something unexpected will ever come up... we know where to go. Thanks again Data Recovery Team!

» New York

Andrew R. NEW YORK

Major Failure: Not spinning. Drive was dropped. Sent to Data Recovery Company which offered free diagnosis but then asked for a huge sum to repair. There's a photos folder which would rank as the most important.

All looks too good to be true, including the results and the price, could I ever thank you enough for your outstanding services. I'll send my strong references to all my friends and business associates. You ought to be known!

Sugar Foods Corporation Doug J. New York

Unable to boot computer. A message with instruction: 'A disk read error occurred Press Ctrl + Alt + Del to restart' on every re-power cycle.

Thanks much on this one too. Doug J.

Tristatetek.com Arthur Z. New York

The hard drive is clicking.

Thank U.. Arthur Z.

Arthur Z. New York

Have a clicking hard drive, after dropping computer on the floor.

Data u got so far...is good, we make payment today and send u a drive to transfer files on to
thank u

Stephen B. New York

Unable to access the drive. The drive was opened. IT dept at work attempted to back-up. The USB cable surged and burnt out the circuit board.

Thank you, it certainly was a good work and a huge pleasure doing business with such oriented company like yours.

Sam R. New York

Certified Fujitsu dealer was unable to revive failed HDD and access my data. He recommended Data-R-US as a data recovery service with clean room repair facility designed especially for hard drive service. Please retrieve my documents, pictures and emails of the failed drive, as well as bookmarks, address books, music and movies archives. All of my personal data files were stored inside my user profile folder. No other files or folders outside that profile are needed.

I would recommend your company to anyone who needs a data recovery services. Very positive experience.

Scott K. New York

Hard Drive shut down, computer could not reboot. Doesn't not show up in bios, doesn't work on an enclosure. Took to a local place and they said they couldn't do anything, they thought there was damage to the head disk assembly.

Thank you for recovering the data! Thanks for your attention to this matter in such prompt timing.
Scott K.

Sugar Foods Corporation Doug J. New York

We are unable to access data from this WD hard drive. The noticeable symptoms: Drives spins up when powered, makes few loud clicks, sows down and stops. In few seconds the process repeats again, three total spin-and-stop circles and then drive comes to the complete stop.

Thanks for this one too. Doug J.

Joseph S. ACBS New York

- Erratic behavior for a few minutes then complete system failure.
- Tried some data recovery software, did not work...

Thanks a lot for recovering my data! I'll recommend your great service to anyone who has the need in data from the failed drive.
Best regards,
Joseph

» New York City

LaptopMD New York City

Failure Symptom: Clicking noisy drive. This customer's external hard drive fell off computer desk and when plugged back in makes a beeping noise. The client requires retrieving all folders from the root directory and full list of recovered files.

~90+% files were successfully recovered

» NYC

Bryan G. NYC

Was running application Photoshop CS2 with approx 900 images opened in Camera Raw. Selected all images to be saved as JPG's for my client. Gave the computer ample hours to work, did not interrupt it. When I returned the spinning wheel was still spinning and the computer was not responding. I attempted to force quit and it was still not responding. I shut down the computer by pressing the power button, and then turned it back on moments later. At that point the computer would only enter its initial startup screen with the grey background and apple insignia on it, nothing else. Restarted several more times but to no avail. I brought the drive to a data recovery center in NYC to have it repaired and diagnosed. They wanted $2500 which I felt was no less than an absurd and took back my computer. Time is of the essence, I have deadlines that must be met and appreciate your quick and thorough attention to this matter.

Thank You, thank You, and thank You! I cannot describe my gratitude for what you did by saving my data. God Bless You!

» Old Bethpage

Bruce B. Old Bethpage

I was transferring images across the network to the drive and then got a blue screen error. On reboot the drive did not appear and could not be found. Got the clicking noise form the drive every few seconds. On reboot-drive not found and not recognized in BIOS.

Dear Sirs,
Thank you for saving my data, your great work is much appreciated. I think I could not be asking for more, just flawless in any way.
Thanks a lot,
Bruce

» Rochester

Stanley L. Business Performance Engineers Rochester

Drive was making too much noise, no attempts to recover.

Thanks for recovering the data,
Stan L.

» Yorktown Heights

Carol S. Yorktown Youth Soccer Club Yorktown Heights

Drive DOESN'T SPIN

THANK YOU

»

FRANK C. BRIARCLIFF MANOR

Drive is spinning, not recognized by Bios or Cmos. Drive moved to 3 different machines one was same make and model, same results Bios/Cmos does not see drive, tried to boot off Norton Ghost CD did not see drive, tried same with partition magic, same results.

I got the discs with the data, everything seems fine so far. Thank you for your quick and outstanding work of recovering my data, it's greatly appreciated...
Frank

James J. Pittsford

Unable to access the drive
Removed drive from laptop and put into USB enclosure. Connected USB enclosure to another Windows XP computer. Computer recognized USB drive was attached however it could not read the drive and asked if the drive should be formatted. Said no and disconnected drive.

Thank you! very pleased with your work and price policy in recovering the data...

Andrew K. Liftech Equipment East Syracuse

Hard drive makes an unusual clunking sound, like it's got the loosen parts inside; not in Bios.

Thank you for recovering the data in such professional manner, simply flawless transaction...

Michael H. Clifton Park

Makes clicking sound, computer will not recognize the drive (neither as the boot drive nor as a slave drive).

Thanks!

Stephen J.B. Mahopac

Drive makes noisy sound; not in BIOS

Thank you for your help, your efficient work!
Stephen

Moses H. On-Time IT Solutions Inc Monroe

Drive is failed in OS; makes clicking sound

I do appreciate very much the work you have done for us. We got the new drive with all our data back. Could not possibly ask for more. Fair DEAL!

Richard M. Tonawanda

Drive failed in OS, not in BIOS, when spinning makes a loud noise.

Thanks for the quick turn-around and great results. Again, thanks for your help!
Best Regards,
Richard M.

BILL T. WHITEHALL

DRIVE IS CLICKING

Thank you so much for recovering my data. I'm very pleased with the results...

» High Point

Deah A. Slane Marine High Point

Whining and failure to boot.

Thank you for all your help!!!

» Raleigh

Ivan H. Raleigh

Online PC locked up, never able to boot again

I appreciate your honesty, no-surprise-bill after recovery. Could not ask for more. It's so rare in nowadays to deal with the real professionals.
Thank you..
Ivan

»

Bob S. Henderson

Drive just quit. Operating system not working; will not boot; clicking.

Thanks,
Bob

John L. Madison

The hard drive is very clicking now and it failed overnight; has not been opened

I am so grateful for your work in getting and saving the data files for me. I bet you get it all the time from clients, as you do a superior service.

» Cincinnati

Finke Family Chiropractic Cincinnati

Clicking sounds and unable to access drive. Our computer guy put hard drive into other systems to if it could be accessed but was unsuccessful. He referred your services to us.

Thanks for all your support in recovering data. Everything seems in order, just as it was before. The next day delivery was much unexpected, we were all thrilled by that. Data is all intact. Thank you again for being the right company in our problem.

» Columbus

Michael S. Chemical Abstracts Service Columbus

The drive was working fine until the machine was carted over to my office, then the drive refused to be recognized.

Your professional work is very impressive... We'd like to use your company for our future-drive-failure... Thanks again

Brian F. Chemical Abstracts Service Columbus

Was working in email when laptop locked up and blue screened. Tried hooking up drive to external USB device and using Winternals bootable CD (from Windows Sysinternals - a part of the Microsoft TechNet). Both instances the drive was not detected. Drive DOESN'T SPIN; NOT visible in BIOS

I am so grateful that you were able to recover the data from the drive. Brian F.

Literacy Collaborative Columbus

There is no access to data after drive failure. Recover and deliver the most important data only: all user-created files especially Excel, Word, photos, and Quicken.

Thanks a lot, it feels so good to have all of my files back and intact. Good job!

» Dover

Kimble Clay amp Limestone Co Greg K. Dover

The hard drive failed after Power Surge

Thanks for your service; definitely we'll be using your company for all our data recovery needs.

Kimble Clay amp Limestone co Rob K. Dover

Unable to access the drive; laptop would not boot - drive is intermittant.

Your service is so great, we've used your company a few times and our satisfaction with your company is 110%. Thanks a lot! I wish we had an affiliation of your company down here in the States as well.

» Risingsun

Jeffrey K. King s Tax amp Accounting Risingsun

Hard Drive would reboot during normal data entry operations without warning.
Best Buy Geek Squad attempted to get drive to boot so that I could recover data, but could not get it to reboot.

Dear Recovery Team:
Thank you so much for recovering my drive. Many thanks again.
Jeff K.

»

Dan P. Office Systems Piqua

Hard drive functioned fine - shut down - NO work. Bios sees drive, device manager sees drive, disk manager no drive. WD diagnostics says cable not connected.

Thank you for recovering the data. Your service was much more than promised. We could not possible for more of it. Our gratitude and complements to all recovery team. Thanks again, Dan

Kurt S. Johnson Controls Inc. Holland

I had been getting PC overheat warnings. When I tried to start up Sunday night I got a 'non-system disk or bad disk' error. Two people here at work tried to recover data, but were unsuccessful.

Thank you for doing this. I DO appreciate it!
Kurt S.

Maxim K. Westerville

Stopped working for no reason. Tried to recover, but failed. Hope you can help.

My data, I got it all back! Thank you so much for your service!
Max

Stacy K. Hillsboro City Schools Hillsboro

Drive is NOT visible in BIOS. Nothing out of the ordinary leading up to the drive failure. Tech dept used local utilities to bring up the drive and also tried in another computer, nothing worked.

Thank you all for recovering our data! Great job!
Stacy

» Tulsa

Peter G., Tulsa

I was attempting to use a USB adapter to connect the drive to my computer externally. The connector was not keyed and I accidentally plugged the connector in backwards sending 5V through the wrong pins. I believe that the controller is bad as the drive no longer spins up.

Thank you...

Jim B., Tulsa

I heard a high pitch squeal noise like a bearing going out. It would squeal, then not squeal, then squeal again so I turned the laptop off quickly. Drive was in a 12-inch Apple iBook. The left palm rest area (above drive) was warm, but not more than normal, so I let it cool. It would not startup later, so I removed it from the laptop. It did not click or make other noise, but I could feel it pulse 6 times, pause, 2 times, pause, 2 times, pause a while then start over with 6 pulse, etc. but would not spin up. I opened the drive cover, but did not touch the heads or other devices. I closed the drive and cycled the power a few times. The drive started spinning slowly at first, then almost normal speed, but not full speed to start and show up as a drive.

Thanks for your quick, professional service
Jim

» Oklahoma City

The College of Medicine, University Of Oklahoma Health Sciences Center

The external drive(My Passport Ultra) starts spinning with clicking noise for few seconds on unplugging and then re-connecting to USB port. The computer doesn't recognize the external hard drive. The disk icon is disappeared under device manager in windows. The support says that hard drive is defective.

I received an amazingly complete set of computer files including my projects in biomedical research program and the digital archive of personal photos and videos.

»

Dane R. Corvallis

Failed in BIOS or CMOS. Drive spins up on power on but fails to be recognized by bios. No head slamming noises. Failed one morning when house was cool. That afternoon, tried again and booted fine. Wrote off some data to CD but had a system hang when connecting to a large backup drive. Had to power down and it has never booted since. I was mfg engineer for HP laptops and have recovered many drives myself. Even opening them sometimes. I uncovered the hidden screw, thinking I might open this one, but decided against it - It has NOT been opened. I suspect a firmware chip on the board has failed.

Thank You very much for what appears to be a near perfect recovery.

Craig C. Milwaukie

Freezing the computer; I first noticed that I had lost about 6-months of Contact info data. Then two weeks later the computer froze while I was downloading pictures from my camera. From there I could not reboot. I had a person diagnose the bad hard drive (would not spin) and had them put a new one in my computer. Now I'm in the huge need the data recovered from the old drive.

Thanks loads. Look I got it all here. Great work!!!

Eric P. Lake Oswego

The drive is in the original condition, other than it not spinning. Nothing has yet been done to it.

The HDD was received today. Thanks for your great work! I will recommend your services! Eric

Louis A. Aloha

just stopped being seen by bios.. did not spin..

Thanks
Louis

» Allentown

Ann M. H. Ph.D. Allentown

A blue screen appeared and stated that there was an Unmountable boot drive. The computer was taken to Best Buy/Geek Squad. However, these folks were not able to recover any data as they stated that the 'head' that reads the drive is 'broken'.

I'd like to thank you for what a wonderful job you did in recovering my data.

» Lebanon

Robert K. Lebanon

The failure caused by short in power supply in notebook, after that hard drive never came up on.

Amazingly swift time around, the recovery results even better! Rob

» Middletown

David C. Computer Evolutions Inc. Middletown

Hard drive is not in Bios, clicking sounds on booting.

Many thanks for recovering our data.
David

» Narberth

Fred R. In-Home Advanced Tech Narberth

Had problem booting about 6 months ago, powered down for a long time and it worked again. Turn on the power and the bios doesn't detect the drive and it doesn't spin up.

Your help in this matter is greatly appreciated.

Fred R. In-Home Advanced Technologies Narberth

Trying to connect drive to a desktop using a converter causes the desktop to blue screen. Other laptop hard drives connect just fine using the same converter. Trying to boot the laptop with the hard drive causes the laptop to blue screen immediately.

Great job!!! The client is satisfied 100%, well so am I. Thanks guys again

» Philadelphia

NSWC Neil H. Philadelphia

Unable to access the drive. The disk spins, but appears that the arm controller is malfunctioning - moves 1x every 1.5 seconds.

I would like to thank you for the thorough and complete data recovery. I have all of the critical information back that I lost and
am grateful. Neil H.

Vishu G. Philadelphia

Unable to boot computer. The crash happened when I was in France. So I contacted Ontrack in France. They diagnosed and told me that entire data was recoverable. However, I couldn't stay there long enough for them to recover the data and I was not willing to pay the outrageous 'urgent' charges.

Thank you for recovering my data, and making the new clone-drive, it boots up very good...

»

Myers Technology Services Inc Erie

Unable to access the data and drive is not detected by OS.

Thank you for your services! We're very happy with the outcome. All files were recovered and intact. We certainly recommend your services to our business associates.

Lowell A. Chambersburg

Unable to access the drive; the drive refused to spin up one evening, after working all day at the office. An attempt was made to swap out the controller board: This caused the drive to spin up, but the drive was still not recognized by the computer at all. A local drive recovery facility (without a clean room) was unable to repair, and suggested that a more full featured recovery center may be able to help.

... installed the new clone-drive and everything's working perfect. I would definitely recommend your services to anyone who's looking for this kind...

Mike F. Drexel Hill

Unable to access the drive

Thanks for saving the data, your efforts...

Jeff S. PinkCow Studio Downingtown

Drive is failed in OS. The drive made a quick spin sound then didn't appear on the desktop. My computer can see it in disk utilities but can not mount it.

Thank you
Jeff

Earthborne Inc Warrington

VIRUS ON HARD DRIVE. LOST NETWORK CONNECTION, PROGRAMS STOPPED WORKING. TRIED TO RE-START COMPUTER AND WOULD COME TO A BLACK SCREEN WITH CURSOR ON TOP LEFT. ONCE THE SCREEN WAS FILLED WITH HAPPY FACES ALL IN DIFFERENT COLORS, BLINKING ON THE SCREEN. INSTALLED AS A SLAVE ON ANOTHER PC AND TRIED TO VIRUS SCAN IT AND IT ONLY RECOGIIZED THE DRIVE AS CORRUPT. COULD ENTER AND WORK IN BIOS. PLEASE RECOVER DATA AND CLEAN OUT VIRUS!!!

Thanks a lot for doing a great job! I'm back to normal.
Doug

Jim G. King of Prussia

Failure was gradual, over time system got slower and CHKDSK routine triggered on reboot. System failed to reboot before I was able to back it up; installed Norton Ghost prior to last failure. Note: I have a 3-year warranty with Best Buy, they replaced the hard drive and attempted to recover the data from old hard drive. They weren't successful because they believe there is a controller or drive mechanism problem.

Dear Sirs,
I'd like to let you know that the HDD-clone you made for me worked fine on our computer, everything is up and running like nothing happened. Thank you for the update!
Cheers,
Jim G.

Brian B. Sunbury

POSSIBLE POWER SURGE. DRIVE WAS NOT OPENED, AND HAS ORIGIONAL PARTS. NO RECOVERY ATTEMPTS WITH SOFTWARE.

Thank you for your professional work in recovering my staff. Appreciate it very much.
Brian

» Mayaguez

Heriberto V. Mayaguez

Unable to access the drive

Dear Recovery Team,
You recovered our data and made us so happy. We are so much satisfied with the results. Thanks to you all and your customer support is very friendly and much helpful too.

»

Jacobs Puerto Rico Inc. Guaynabo

Hard drive is NOISY; NOT visible in BIOS. No fore-warning prior to crash.

Thanks for your excellent service! We are always in need of these services and I was informed by my Regional Manager who is in charge of all Southern USA to follow up with him after acquiring your services. Hope we can do more business.
Antonio R.

»

Kenneth O. Preferred Therapy Services West Warwick

Drive is NOT visible in BIOS.

Thanks for recovering my data,
Kenneth O.

» Johnson City

Ken T.C. Johnson City

Drive belongs to nephew and niece. Another drive was purchased for the laptop.
Only attempt that I made was to put it into a USB drive carrier and see if my laptop would recognize it. Un-successful... no other attempts were made.

Thank you for helping us out. Thank you very much!
Ken

»

Rosemary P. Cookeville

Freezing the computer. The drive was removed from the computer by Cardinal Computer - they said they could not recover the data, but could send it off for us.

I'd like to thank you for what a great job you have done on my hard drive. My data such as so much info on family history, photographs, travel info, garden info, short stories and essays, fashion material and photographs, and much more all saved by you for us. I cannot even think that it could be otherwise. You are wonderful team! Thank you so much!

Chad S. EPRI I amp C Center Harriman

The web browser was sluggish, so I decided to reboot. It would not reboot. It gave me a blue screen - unmountable drive error every time. It wouldn't even boot in safe mode. I spoke to the IS guy and he told me to go to system recovery and run fixmbr and fixboot. After that, I never even saw the blue screen any more. We attempted to retrieve data by connecting it to a different computer, but we were unsuccessful.

I received my disks, looks I got all of my data back!!! Fantastic job! Thanks, Chad S.

Mark H. SME Franklin

Drive is failed in OS. The drive stopped responding in windows and would not boot. I have attempted to read drive as a slave in another computer and was able to recover some data off of the second partition. Bios will recognize the drive in all computers but no programs can read information on it. Have tried to load knoppix in computer memory, was not able to see the drive partitions. The most important data is all of my outlook information located on the first partition.

I must say it's a really amazing what you do, I cannot thank you enough for what you did by recovering my data! Best regards, Mark A.H.

» Baytown

Steve A. Bayer Material Science Baytown

Drive failed with no warning. PC would not boot up as usual at the start of the business day. BIOS indicate drive error.

Thank you for recovering my data! Thanks!!!
Steve A.

» Dallas

Luke S. Barse Dallas

Drive is failed in OS

Thanks for your help, I really appreciate it...

» Houston

Secure Sockets Laboratories LLC Houston

Laptop was working fine when hard drive started 'thrashing' for a while. It started making clicking noises repeatedly. Then the dreaded blue screen appeared. Subsequent reboots resulted in the same thing. However, the clicking eventually stopped, and now data accessed is EXTREMELY slow. I tried using Apricorn to do a sector by sector copy, but that failed.

Thanks for the recovery job. Kudos!
Thanks,
Leo

George H. Houston

Unable to access the drive

Outstanding Service! Thank you very much! George

» Midland

James B. GSWW Inc Midland

System had been experiencing random failures for a couple of weeks. HD was checked with Hitachi GST Drive Fitness Test with a report of no errors. Did replace MB cooling equipment and a video card which seemed to fix the system. Three weeks later the system had a random crash and upon re-boot HD was not found in BIOS. Further investigation showed drive was not spinning up. Tried drive in three different computers as a slave and result was the same, no spin up and no BIOS recognition.

Dear Sirs,
I'd like to let you know, that I got all data back and sincerely thank you for a wonderful job you provided...
James

» San Antonio

Elizabeth C. San Antonio

The computer is a Mac Powerbook G4, purchased in December 2003.
It began acting bizarre and shutting down or freezing with a black screen (with odd fonts and numbers), and many times was unable to wake up from STANDBY MODE.
It would restart but only to the first or two screens, then freezing again, on a few occasions with clicking or noises coming from the computer that sounded like it was looking for or running a CD.

WOW, you guys ARE amazing! Thank you for sending all of that to me; looks like all of my stuff. Thanks again!

»

Wol Med Denton

Drive is NOT visible in BIOS. Connecting to the different computers did not change anything, drive couldn't be seen by any. The data is extremely important, please help.

Thank for your help in restoring this very important data. Julie V.

Pat B. El Paso

Screen blinked briefly. Then flashing blue question mark appeared. I never could get into the desktop again. The hard drive was removed and another put in by a repairman.

Everything looks good, thank you for all your work.
Pat

Chris K. Ferris

Drive DOESN'T SPIN

I received the spare drive with recovered data and randomly checked many files. So far no problems with recovered data were detected. Please keep in the lab my original drive in case I find some corrupt files for extra recovery attempts if needed. Best Regards to best recovery Team!

Don T. Mission

Drive is not in BIOS; clicks

THANKS FOR ULTRA FAST TURNAROUND, you are great...

Chess S. Kingwood

I dropped my laptop and when I started it, the drive started making noises. I took it to the geek squad, who removed the drive and told me there was mechanical problems and they couldn't help.

THANKS

Ed W. Denton

The hard drive failed in OS; making unusual sound (scratching)

Thanks again for your great job!

» Salt Lake City

Dave P. Salt Lake City

Drive is not in Bios, makes a clicking sound repeatedly.

Many thanks and my deep appreciation for your excellent work!
Dave.

»

Grizzly Gulch Advertising Sandy

Broken clicking drive was not opened and no recovery attempts were made. Looking to recover all but examine important 'Desktop' items, 'Documents' folder

Today I got my data and would like to let you know that everything looks pretty good. Congratulations on well done job! We appreciate much for all your efforts and help.

» Blacksburg

Biswarup M. Virginia Bioinformatics Institute and State University Blacksburg

The computer was fine when we left in one evening. When we turned it on the next morning, the computer did not come up (just blinks). Then we turned it off and restarted.
It came up with the message 'Press F1'. Once F1 was pressed, it came up with the same message 'Press F1'.
That continued for few times. Then we had sent the computer to our IT department. They told us: BIOS: acknowledges Hard Drive. Dell IDE Diagnostics: Error reading drive. Knoppix: No Hard Drive found.

Thank you for your efficient work in restoring our data.
Biswarup

» Richmond

Meghan F. Richmond

I spoke to a franchise owner with RescueCom, and he referred you to me. I believe his name was Tony. Here's the history: I put my computer into hibernate mode on Thursday night. I left it in my car accidentally overnight, and it was a very cold night. When I got my laptop out Friday morning, it would not turn on. The blue power lights were on, so I think it did not go all the way into hibernate mode, so I thought the battery had died. I plugged in the power source, and I got an extensive, full screen error message, black with white writing. It said something to the effect of 'Sorry for the inconvenience, but Windows did not start properly.' Then it listed things that may have happened (i.e. shut-down, freeze up) and then gave me options for what mode to start it in (i.e. Start Windows normally, last known good configuration, and safe mode). I called Toshiba and they told me to take it to a computer repair shop to have data recovery, then to do a system recovery with my CD. CompUSA said that my hard drive was not readable. He had put it into another computer. He said he could hear it spinning, but it couldn't be read. Then I talked to RescueCom, and a technician came out to do data recovery, but he told me I'd have to send it to a clean room. I believe his computer recognized my drive, but then just couldn't pull anything off of it. I then called their company today, spoke with Tony, and he suggested I contact you guys.

THANK YOU SO MUCH! I am so happy and thankful!!! THANK YOU SO...
Sincerely,
Meghan F.

Sean C. Richmond

Compute froze up and after powering down and then back up it was not able to see the hard drive. Apple removed the hard drive and I would like to ship to you for data recovery.

Thank you very much for recovering all my data. I highly recommend
your services and passed it on to Apple. Thank you. Sean C.

» Springfield

Scott M. Augmented Systems Springfield

Originally the OS crashed, and when I rebooted, the machine recognized the disk at the BIOS but didn't get past the boot loader. The drive was then removed from the laptop attached to an IDE sled and tested on a different machine. At this point the disk would no longer spin and was not recognized by the BIOS, even when placed back in the original laptop. No other action on the disk was performed at this point.

Thanks very much,
-- Scott

» Virginia Beach

Joe M. Virginia Beach

Drive was making humming and clicking sounds and would intermittently not allow laptop to initialize. Drive appears to have stopped spinning as there are no sounds heard.

Great job!!! Thank you much for getting the data! I am so happy that I picked your company to deal with this trouble of mine. There were sooo many places with soooo high prices!!! that I thought I'd go in the lifetime debts over it.
With your $490 flat I'm so relieved and thrilled and satisfied and cannot ask for more. Superb!!!

»

Robert D. Manassas

Not powering on at all. There was a total drive failure on my computer. It could have been related to a power surge, not sure. An initial attempt was made to recover the files, but it was unsuccessful.

Thank You

Mark D. Reston

The laptop blue screened. The error on reboot was something like, 'no bootable drive found'.

Your work is greatly appreciated. Thank you for all your efforts.
Mark

WindoWare Inc Newport News

Drive DOESN'T SPIN; NOT visible in BIOS; failed in OS. No recovery attempts were taken. Drive is all original and intact. Please help.

Thanks for getting my data; I greatly appreciate your efforts.
Kind regards,
Jean

Byron W. Byron Woods Home Inspections Inc. Forest

The drive started making a wining sound, and then computer locked up.

Your help is greatly appreciated. Thank You
Byron

» Seattle

George R. Seattle

Probably, heat-related situation. Put in USB enclosure. I think the drive BIOS worked in the enclosure, but no data.

Dear Sirs,
Thanks a lot for recovering my data! Excellent service and good experience.
George R.

» Tacoma

George C. Tacoma

Hard drive failed and could not boot the computer. Drive needs to be repaired or, at least the most important files must be rescued from bad disk. We have used data recovery software - and outside vendor efforts.
Data to recover in the first place: ALL User created Folders and files under the root and files under the My documents folder; Outside vendor was able to recover all standard jpeg files- but NO Raw photo data files such as *.cr2 etc.

Dear Data Recovery team!
Thank you so much for recovering my files, needless to say you've done it all and much more. Absolutely impeccable work at such affordable fixed price, as stated on your website! My highest recommendation of your professional services to every-, anyone

»

TJ L. Kennewick

I just restarted the LT at the end of my normal business day and it never came up. Listening to it indicates that it just won't spin up. Data recovery via software tools was attempted but since the drive won't spin up it failed.

I got my new drive with my recovered files are on. Thank you so much...

Ray L. Valley Christian School Spokane Valley

Dropped notebook; battery discharged due to bad power cable (both in the same night).
After recharge the system worked for a few hours. Attempted to load QuickBooks, but system locked and went to blue screen. Would not boot up after that. Makes small clicking sound.

We really do appreciate all your work. We'd like to let you know that we got back everything we needed and it's so great. A satisfaction more than 100%...

» Madison

Barrett Duan Madison

There was no noising or clicking before the hard drive was dead. It was dead after leaving the computer on for a night when it was downloading. Tried running disk utility a couple time, but it failed and it said the hard-disk was unmounted. Trying to connect to another Mac computer and function as an external hard-disk, but it was not detected by the other Mac computer. The hard-drive is still under warranty, so I hope the hard-drive can be returned to me in good condition, assembled, no missing parts, no damaged labels, no dents, no dings or scratches, according to Toshiba I hope the data can be recovered.

Thanks for recovering my data! It's really appreciated.
Barrett

» Milwaukee

Nuh I. Milwaukee

Laptop was dropped and laptop was not able to detect the hard drive (unable to boot laptop). Onsite computer technician confirmed that the hard drive was not spinning.

Thank you for the data recovery service you provided in cloning the drive.

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Corey S. BuyHomes.com LLC Delafield

DRIVE IN NOT IN BIOS; MAKES NOISY SOUNDS.

Thank you for your efforts in this matter...

David A. A. Arpin

The screen went black and had white letters saying NO OPERATINGS SYSTEM DETECTED. The drive was not opened and no recovery attempts made.

This was our family PC with 4-years of pictures containing our 4-year old twin boys, the thought of loosing them was unbearable, and many thanks to you that we got them all back. Our gratification for your work is endless...