Data loss is always happening unpredictable in the least expected time, if there were such term as an expected time to lose your data.
The frustration of the thought you might not see your precious files again is terrifying.
The most common and unforgivable mistake people make after the computer fails and/or data becomes inaccessible is to call or visit a computer technician/repair man.
Stop! That first step that you about to make is a very risky one for your valuable data remaining intact. If your files are more important than fixing your computer, you need to restrict access to failed data medium such as a hard drive. The best solution is to seal the drive and ask for certified data recovery specialist.
Simply speaking, you should separate the computer repair process from data recovery. Ask the repair guy to install a new hard drive and do all computer repair job without touching the original drive with data. If he detects the problem with the computer, the data may be safely transferred to the new drive, otherwise there is a clear case that the drive has a physical/mechanical problems and in-clean lab recovery is required.
Data recovery process is very unique and complex and mostly there are no cases alike, for what we have learned from our professional experience that no computer shop has neither an ability, nor equipment to do it right. Unnecessary to say that operating on the failed hard drive can cause irreversible damages, leading to permanent data loss. Regretfully, it does happen.
So, the maximum action taking by decent and honest computer specialist on your faulty hard drive is no more than to remove a hard drive from a machine and advise you to take it to the professional data recovery service company. You need to make sure that your "help" is not going to undertake any "recovery attempts", such: open the hard drive, break the labels, run all sorts of testing utilities, swapping the printed circuit boards (PCB) and absolutely vulgar actions as: placing the drive in the fridge/freezer, or striking it to make spin, etc.
Few things you can try yourself
There are a few things you can try yourself before you'd go to the data recovery professionals.
In the first signs of suspicious behavior of the hard drive in your machine, first and foremost:
- shut the computer down and do not try to revive it, by restarting the machine (it'll make only worse)
- remove the drive from the machine (refer to manufacturer's manual, or use our recommendations)
- try the faulty disk as a slave, or in the external USB enclosure/frame ( $$20-50 in any computer shop)
- if the hard drive is NOT detected by another machine disconnect immediately and send it to data recovery professional help
- if the hard drive is detected by another machine, carefully copy your data onto its hard drive; if during the copying process the hard drive shows anything unusual, like starting producing ticking/clicking/grinding etc. sounds (any sounds); popping up with error messages, experiencing bad sectors, freezing, hanging etc. disconnect the drive immediately and send it to data recovery professional help
Do not repeat mistakes of the others and:
With any hard drive issues seek for a professional help, i.e. data recovery specialist. As only professional help can prevent the most terrifying thought of yours: not to see your data files ever again.
Data-R-Us data recovery team is here and readt to help saving your data, put the rest to your mind and that is what we do, and that what we do the best, and that is because without you there would be no US.
Read more articles about data recovery service.