Contact US

To Call or Email

Got some questions for us? Please call or email. You may call and talk live to data recovery engineer-on-duty 416-762-7475 or email us – our technical support replies to emails 365-24-7. We never close! It could significantly help our technical support to answer to your questions, concerning the recovery process if you submit the Online Form beforehand. Incidentally, by placing the Service Order you are not obliged to anything and free to cancel it at any time. The Service Order expires automatically in 30 days, if the failed device not received in work.

Locations To Ship or Bring in:

Data-R-Us Location on Google Map

Data-R-Us in USA:

Data-R-Us Data Recovery
1902 Ridge Rd., #134
West Seneca NY 14224
United States

Data-R-Us Global in other countries

For customers outside of the United States the nearest suitable shipping location will be offered in the order form in accordance to entered customer address.

 Dear Customers!
 Before mailing the failed device, or bringing it in person:
  » create the online Service Order
  » attach the copy of the Service Order to the failed device
  » mail your failed device, or bring it in person. 

The better place to create the online Service Order is at Prices, by simply selecting a price tag with pre-set firm service rate.
Not ready for the firm price? We have Instant Online Quote for you.

To Track Recovery status

Once you placed the Service Order for Data Recovery with Us, you will have an online access on this website to check its status at any time, by logging in at Job Tracker.

Payment

We do not ask to make any payments before the data recovery process is completed and finalized. Once it's done – we’ll email you Data Recovery Report. Make sure that that report contains sufficient information of expected data, such as quantity, quality and integrity. Should you be satisfied with the recovery outcome – to make a payment – log into your Service Order at Job Tracker and complete it online right from there.

Receive your Data

When the payment is received and cleared, the data will be securely shipped out by a trackable mailing service. The shipping tracking number will be emailed you, as well as added to the updated recovery status (viewable online).