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From Nuh I.
Milwaukee, WI USA

Hitachi HTS541680J9SA00 laptop disk

Laptop was dropped and laptop was not able to detect the hard drive (unable to boot laptop). Onsite computer technician confirmed that the hard drive was not spinning.


After recovery:

Thank you for the data recovery service you provided in cloning the drive.

From Mercer University in Macon, Georgia USA

Western Digital WDBABV0010BBK-00 1000 Gb disk

Hard Drive one day started making repeated ticking sounds. After a few minutes, the hard drive would be recognized by Windows. However, accessing data on the drive is very slow, and some data comes back with error messages. I have taken this hard drive to a local computer shop, but they could not access the data on the drive. The drive still has all the original parts and has not been opened or tampered with. I would like to have all the jpegs and raw files recovered the most.


After recovery:

It was a really thoroughgoing data restoration of the whole drive.

More testimonials...

10 Things NOT-TO-DO


Let’s say it did happen and you are experiencing the data loss. Here are 10 things of what NOT–TO-DO if:

- Your data is crucial for you;

- You really would like to see your data files again


Here it goes:

  1. Shut down the machine immediately
  2. Do not panic or rush
  3. Do not power on the hard drive, it may lead to further damage to the magnetic surfaces of drive’s internal disk platters containing the data
  4. Do not call for a data recovery service at the local computer repair service; always seek for a professional data recovery firm
  5. If the failed hard disk drive in warranty and you are about to send it to manufacturer for an exchange or repair, first of all, hand you hard drive in for a data recovery as once your hard drive is repaired or exchanged your data will be irreversibly lost
  6. Never open hard drive by yourself or let it open any “help”, but the professional data recovery specialist
  7. Do not swap the electronic board (PCB – printed circuit board), even if you think the parts are identical and absolutely exchangeable. The failed drive must have all original parts for data recovery process, even when PCB is burned down
  8. Never try to recover data on your own. Do not run on faulty drive any disk utility, including data recovery software. This can often render recoverable data unrecoverable
  9. Never follow any data recovery “remedies” suggested online. Placing the drive in the refrigerator/freezer, shaking, striking and the like advices may kill it right there
  10. Do not allow to revive the drive and be particularly cautious, when your drive makes any unusual noises. Any clicking/ticking/grinding sounds mean that most likely your failed disk has an internal failure and develops an extra damage (nicks, scratches) each second to the surfaces of internal spinning



Do not repeat mistakes of the others and with any hard drive issues seek for a professional help, i.e. data recovery specialist.


As only professional help can prevent the most terrifying thought of yours: not to see your data files ever again.


Data-R-Us recovery team is here and ready to help saving your data, put the rest to your mind and that is what we do, and that what we do the best, and that is because without you there would be no US.





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